A stage further

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I agreed with many of Richard Peters’ points (July 17) about dealing with the Calderdale Highways Department.

They face many challenges, but often appear to get things wrong. If Mr Peters does not receive a satisfactory (or any) response to his concerns, he might want to contact the Local Government Ombudsman at www.lgo.org.uk who is supposed to review complaints about local councils, or contact the chief executive of Calderdale Council, currently Merran McRae.

S.P. Greenwood

Hebden Bridge