BT apologises for delay over delay in broadband roll-out

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BT has apologised after work to install superfast broadband in Todmorden was delayed.

The high-speed broadband is not expected to be available in Todmorden until September next year after BT said the schedule had been affected by power issues.

In a statement, the company said: “We are very sorry for the delay in bringing fibre broadband to Todmorden.

“Work to build fibre networks in rural areas is very complex and upgrade dates are provided as a guideline only, although we make every effort to complete work within the given timescales.

“In this instance difficulties with blocked ducts, the need for traffic management and power issues have pushed the work behind schedule.

“We have updated our website to reflect a September 2015 date for upgrades to complete however we fully expect some, if not many, of the fibre street cabinets in Todmorden to ‘go live’ well before that date.”

Just under 7,000 premises already have access to new high-speed broadband thanks to the Superfast West Yorkshire project.

The roll-out of superfast broadband in West Yorkshire aims to improve access and take-up of broadband and superfast broadband in the region.

The overall object is to ensure that more residents and businesses have access to faster broadband for their social and economic benefit.

The programme will involve investing £21.96 million to extend high-speed fibre broadband to 97 per cent of households and businesses across the majority of West Yorkshire by the end of 2015 and aims to ensure all premises have access to speeds of more than 2mbps.

The project is funded by all five local authorities across West Yorkshire, Broadband UK and the European Union.